Monitoring · Content drift

Drift alerts

Active drift alerts
36
as of 2026-04-08
Sources monitored
101
across Zendesk
Critical
0
25 warning · 11 info
Sources clean
83
of 101 scanned (82%)
ID Detected drift Type Severity Asset Detected
Text findings36

Article says 'See All Avatars' — live UI says 'see all voices'

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Fix preview
Current
Article instructs: 'selecting See All Avatars from the right sidebar'
Fix
Update to 'see all voices'.
What changed

Live Studio UI confirmed 'see all voices' link in sidebar.

Article says 'Voice Library' — dialog is titled 'Voices'

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Fix preview
Current
Article refers to 'Open the Voice Library by clicking the Avatar icon'
Fix
Replace 'Voice Library' with 'Voices'. Panel title is now 'Voices'.
What changed

Live Studio Voices panel titled 'Voices' with tabs: Explore, Favorites, Team voices.

Favoriting flow changed — three-dot menu replaced by heart icon

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Fix preview
Current
Article instructs: 'Save frequently used Voices by selecting Add to Favorites from the three-dot menu.'
Fix
Update to: 'Save frequently used Voices by clicking the heart icon on the voice card.'
What changed

Live Studio Voices panel shows heart icon on each voice card for favoriting. No three-dot menu for this action.

Article says 'Voice Library' — now 'Voices'

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Fix preview
Current
Article refers to 'our entire Voice Library'
Fix
Replace 'Voice Library' with 'Voices page' or 'voice collection'.
What changed

Voice selection panel now titled 'Voices'.

Article says 'Avatar image' — should be voice selector

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Fix preview
Current
Article instructs: 'click the Avatar image above the text editor'
Fix
Update to reference the current voice selector UI element. 'Avatar' terminology no longer used.
What changed

Live Studio UI uses 'Voices' terminology throughout, no 'Avatar' references.

Article says 'Voice Library' — now 'Voices'

Help Article
Fix preview
Current
Article refers to 'open the Voice Library'
Fix
Replace 'Voice Library' with 'Voices'.
What changed

Voice selection panel now titled 'Voices'.

Favoriting uses heart icon, not three-dot menu

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Fix preview
Current
Article instructs: 'Click the three-dot menu next to the style. Click Add to Favorites'
Fix
Update to: 'Click the heart icon on the voice card to add to Favorites.' The Voices panel shows a heart icon directly on each voice card.
What changed

Live Studio Voices panel (April 2026) shows heart icon and bookmark icon on each voice card. No three-dot menu for favoriting.

Article says 'Avatar image' — product uses 'Voices'

Help Article
Fix preview
Current
Article instructs: 'click the Avatar image above the text editor'
Fix
Remove 'Avatar' reference. Use current voice selector terminology.
What changed

WellSaid Studio no longer uses 'Avatar' terminology.

Article says 'See All Avatars' — now 'see all voices'

Help Article
Fix preview
Current
Article says: 'choose See All Avatars from the right sidebar'
Fix
Update to 'see all voices'.
What changed

Live UI shows 'see all voices' link.

Team voice favoriting uses heart icon, not three-dot menu

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Fix preview
Current
Article instructs: 'Click the three-dot menu (...) next to the desired voice. Select Add to Team Voices'
Fix
Update to use the current heart/bookmark icon workflow for adding team voices.
What changed

Live Voices panel shows heart icon and bookmark icon on voice cards for favoriting.

Article says 'See All Avatars' — live UI says 'see all voices'

Help Article
Fix preview
Current
Article instructs: 'clicking See All Avatars from the right-hand menu'
Fix
Update to 'see all voices'. The right sidebar now shows 'see all voices' link.
What changed

Live WellSaid Studio UI (April 2026) confirmed 'see all voices' link in sidebar. No 'Avatars' terminology in current UI.

Article refers to 'voice avatar image' — product uses 'Voices'

Help Article
Fix preview
Current
Article says: 'selecting the voice avatar image above the text editor'
Fix
Replace 'voice avatar image' with the current voice selector UI element name.
What changed

WellSaid has renamed all 'Avatar' references to 'Voices' throughout the product UI.

Article says 'Voice Library' — dialog is now titled 'Voices'

Help Article
Fix preview
Current
Article refers to 'Open the Voice Library'
Fix
Replace 'Voice Library' with 'Voices' to match the current dialog title.
What changed

Live Studio UI (April 2026) shows voice selection panel titled 'Voices' with tabs: Explore, Favorites, Team voices.

FAQ says 'three dots menu' to remove favorites — now uses heart icon

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Current
FAQ states: 'Simply open the three dots menu to select Remove from Favorites.'
Fix
Update to describe using the heart icon to toggle favorites on/off.
What changed

Live Voices panel uses heart icon for favoriting/unfavoriting.

API trial period stated as 14 days, but Studio trial page and pricing page say 7 days

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Fix preview
Current
The article states users can 'Experience it firsthand with a 14-day trial' for API access.
Fix
Align the API trial period with the Studio trial period. The 'What's Included in the WellSaid Studio Trial?' article and the Release Notes both state the free trial is 7 days. Either the API trial is genuinely different (in which case this should be clarified), or this should be corrected to 7 days.
What changed

Verified: WellSaid pricing page states '1-week Studio trial and a 1-week API trial'. API product page (wellsaid.io/products/api) states 'You'll have 7 days to try out all of our features.' The help article's claim of a 14-day API trial contradicts both official pages.

Outdated voice restriction dates using future tense

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Current
Starting December 15, 2025, Tobin A. will no longer be available on Creative, Legacy Creative, or Legacy Maker plans.
Fix
Tobin A. is no longer available on Creative, Legacy Creative, or Legacy Maker plans as of December 15, 2025.
What changed

Article uses future tense ("will no longer be available") for a date that passed 113 days ago (today is April 7, 2026). The date December 15, 2025 is in the past. Also see FAQ stating "All content created before December 15, 2025, will remain accessible" - this wording is also stale.

References 'Canva project' but article is about Adobe Express integration

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Current
With a WellSaid subscription, you can craft clips containing up to 5,000 characters or combine longer clips and seamlessly integrate them into your Canva project.
Fix
With a WellSaid subscription, you can craft clips containing up to 5,000 characters or combine longer clips and seamlessly integrate them into your Adobe Express project.
What changed

The entire article is titled 'WellSaid Studio for Adobe Express' and focuses on Adobe Express integration. The page describes the Adobe Express add-on workflow. The mention of 'Canva' appears to be a copy-paste error from documentation for a different platform or product. Canva is a separate design platform, not Adobe Express.

Article help.wellsaid.io/…/39187648788243-WellSaid-Studio-for-Adobe-Express↗First seen This scan (2026-04-08) — new alert

Incorrect ISO country code for Danish voices

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Current
Danish (DE) Voices
Fix
Danish (DK) Voices
What changed

ISO 3166-1 alpha-2 code for Denmark is DK, not DE. DE is the code for Germany. The page incorrectly uses DE which is the ISO code for Germany, not Denmark.

Article says 'Voice Library' — now 'Voices'

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Fix preview
Current
Article instructs: 'Select a voice from the Voice Library'
Fix
Update to 'Select a voice from the Voices panel'.
What changed

Voice selection panel now titled 'Voices'.

Favoriting uses heart icon, not 'vertical ellipses (three dots)'

Help Article
Fix preview
Current
Article instructs: 'Click the vertical ellipses (those three dots) next to the desired voice. Select Add to Team Voices'
Fix
Update to use the current heart/bookmark icon workflow for adding team voices.
What changed

Live Voices panel uses heart icon for favoriting, not three-dot menu.

Voice Cues limitation not documented

Help Article
Fix preview
Current
Article describes Voice Cues as a general feature without noting voice/model limitations.
Fix
Add a note that Voice Cues availability depends on the selected voice and model. Some combinations show 'This voice does not support cues.'
What changed

Live Studio shows 'This voice does not support cues.' for some voice/model combinations.

Article's English accent list is incomplete and uses outdated regional labels

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Current
Article lists English accents as: Australian, British, Canadian, Hindi, Irish, New Zealand, North American (Virginia/North Carolina, Midwestern, Mountain), Scottish, South African English, US Mexican, neutral American
Fix
The actual Language and accent filter dropdown shows 51 options. English accents include: English (Australia), English (Canada), English (India), English (Ireland), English (Mexico), English (Scotland), English (South Africa), English (US–Appalachia), English (US–Midwest), English (US–Mountain West), English (US–Southeast), English (US–Texas), English (United Kingdom), English (United States). Key differences: (1) No 'New Zealand' accent exists in the dropdown, (2) 'Hindi' accent is listed as 'English (India)', (3) 'British' is 'English (United Kingdom)', (4) Regional US accents use different names (Appalachia/Southeast/Texas instead of Virginia/North Carolina), (5) English (US–Texas) and English (US–Southeast) are present but not mentioned in the article.
What changed

Opened the Language and accent filter dropdown on the Voices page. Extracted all 51 options via JavaScript DOM query. No 'English (New Zealand)' option exists.

Claims New Zealand accent is available, but no NZ voices exist in the voice library

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Fix preview
Current
The article lists 'New Zealand' as an available English accent in the voice library.
Fix
Remove 'New Zealand' from the accent list, or add voices explicitly tagged as English (New Zealand) to the voice library. The List of WellSaid Voices page has no 'English (New Zealand)' section.
What changed

Cross-referenced the 'List of WellSaid Voices' page. It enumerates every voice by accent/region. There is no 'English (New Zealand)' section. The 'Available Languages' page claims NZ is available, but the actual voice roster doesn't include any NZ-labeled voices.

Combine feature claimed to be 'only available in Standard' but Release Notes indicate it's for Caruso

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Fix preview
Current
Please note that the Combine feature is currently only available in Standard.
Fix
The Combine Clips feature was introduced in December 2025 as a Caruso project feature, not a Legacy Studio Standard model feature. Update to reflect current Caruso/modern Studio availability.
What changed

Release Notes (February 2026) state under December 2025: 'You can now combine multiple rendered sections into a single audio file—directly in a Caruso project.' The Caruso model is the modern, recommended model for WellSaid Studio (distinct from legacy Standard model). Page 7's claim appears to reference outdated information or an earlier product configuration.

Pricing page lists 'API' as a subscription plan, but API is not a self-service plan

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Current
The pricing article lists four plans: Trial, Creative, Business, and API — presenting API as a standalone subscription tier alongside consumer plans.
Fix
The self-service subscription tiers are Trial, Creative, and Business. Enterprise is the fourth tier. API access is a feature available across plans (with custom pricing for dedicated API plans), not a standalone subscription tier. Update the plan list to: Trial, Creative, Business, Enterprise.
What changed

The 'Does WellSaid Offer Enterprise Pricing?' article describes Enterprise as a plan tier. The 'Requesting an API Key' article describes API access as a feature that can be requested, not purchased as a plan. The main wellsaid.io pricing page lists Creative, Business, and Enterprise — not API.

Pause length label mismatch: 'Short' vs 'Small' in pause options

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Current
Article refers to pause options as 'short, natural, long'
Fix
The UI labels are 'Small (0.3 seconds)', 'Natural (0.8 seconds)', 'Long (1.2 seconds)'. 'Short' should be 'Small'. Additionally, a Custom value option (up to 10s) exists but is not documented.
What changed

Observed pause dropdown in Studio editor between sections. First option is labeled 'Small' not 'Short'.

Czech language missing from the supported languages list

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Fix preview
Current
The article lists supported global languages as: 'Arabic, Chinese (Cantonese and Mandarin), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Persian, Polish, Portuguese, Spanish, Swedish, and Turkish.'
Fix
Add Czech to the list. The voice library includes Czech (CZ) voices (Jakub N. and Petra S.), and the 'Creating Audio Voiceovers in Global Languages' page lists Czech as a supported language. The corrected list should include: '...Chinese (Cantonese and Mandarin), Czech, Danish, Dutch...'
What changed

The 'List of WellSaid Voices' page includes a 'Czech (CZ) Voices' section with two voices. The 'Creating Audio Voiceovers in Global Languages' page lists Czech among its 17 supported languages. But the 'Available Languages' page omits Czech from its summary.

Article references 'See All Avatars' but UI shows 'See all voices'

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Fix preview
Current
Article says 'Select See All Avatars from right sidebar to open Voice Library'
Fix
The right sidebar button in Studio is labeled 'See all voices', not 'See All Avatars'. The terminology has been updated from 'Avatars' to 'Voices' across the product.
What changed

Observed right sidebar in Studio editor showing 'See all voices' button. The Voices page URL is /dashboard/avatars but all user-facing labels say 'Voices'.

Article says 'Request API Key' button but UI shows 'Get API key'

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Current
Article instructs: 'Within WellSaid API section, select Request API Key'
Fix
The API page shows a button labeled 'Get API key', not 'Request API Key'. There is also a 'Contact us' button alongside it.
What changed

Navigated to API page (/dashboard/api). The primary CTA button is labeled 'Get API key'.

Smart Toolbar label is 'Add emphasis' not just 'Emphasis'

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Current
Article describes 'Select Emphasis option to apply quotation marks to highlighted word'
Fix
The Smart Toolbar button is labeled 'Add emphasis', not just 'Emphasis'. The toolbar also shows 'Rewrite for speech', 'Select replacement', and '+ New replacement' options.
What changed

Double-clicked a word in the Studio editor to trigger the Smart Toolbar. Toolbar appeared with buttons: 'Rewrite for speech', 'Add emphasis', 'Select replacement' (dropdown), '+ New replacement'.

Pause length label mismatch: article says 'Short' but UI shows 'Small'

Help Article
Fix preview
Current
Article states pause options are 'Short (0.3s), Natural (0.8s), Long (1.2s)'
Fix
The actual UI labels in WellSaid Studio are 'Small (0.3 seconds)', 'Natural (0.8 seconds)', 'Long (1.2 seconds)'. The shortest option is labeled 'Small' not 'Short'. There is also a 'Custom value' option (up to 10s) not mentioned in the article.
What changed

Clicked the pause dropdown between sections in the Studio editor. Dropdown shows: Small (0.3 seconds), Natural (0.8 seconds) [selected], Long (1.2 seconds), Custom value (Enter value up to 10s), Reset to default, Go to settings.

Article says 'Click Avatar image above text editor' but UI shows voice avatar inline with section

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Fix preview
Current
Article instructs user to 'Click Avatar icon above editor or select See All Avatars from right sidebar'
Fix
In WellSaid Studio (Caruso), the voice avatar appears inline within each section header alongside the language and style dropdown. The right sidebar shows 'See all voices' button and recently used voices. The term 'Avatar' has been largely replaced with 'Voice' in the current UI.
What changed

Observed section headers in Studio editor: each section shows the voice avatar image, name (e.g. 'Antony A.'), language flag and label, and style dropdown inline. Right sidebar shows 'See all voices' button, not 'See All Avatars'.

Article describes 'advanced filter' but actual UI uses dropdown filters in sidebar panel

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Current
Article says 'Use advanced filter to quickly locate voices by characteristics and accents'
Fix
The Voices page has a Filter panel on the right side with dropdown filters for: Gender, Performance style, Language and accent, Voice characteristics, and Model. There is no single 'advanced filter' button — the filters are always visible in the sidebar. The filter panel also includes category pill buttons (All, New!, Global Languages, Advertising, Clear & Direct, Diverse & Inclusive, eLearning).
What changed

Navigated to Voices page (/dashboard/avatars). Right sidebar shows persistent Filter panel with five dropdown categories. No 'advanced filter' toggle or button exists.

Article says 'Toggle AI Smart Features off' but actual setting is labeled 'AI Smart Features' with Enabled/Disabled toggle

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Current
Article says 'Team admin can turn off Smart Toolbar options in Account Settings > Settings' and 'Toggle AI Smart Features off disables all smart features'
Fix
In Account Settings > Settings, the toggle is under 'Team settings' section labeled 'AI Smart Features' with description 'Enable AI-powered smart features for your team. These tools are powered by a trusted third-party LLM.' The toggle shows 'Enabled'/'Disabled' state. The article's description is functionally correct but the label path differs slightly.
What changed

Navigated to Account Settings > Settings tab. First section is 'Team settings' with 'AI Smart Features' toggle currently set to Enabled.

Download dialog uses 'Include caption files' not separate text download option

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Current
Article describes 'Option to select text download' and 'Under Include .txt file, toggle to enable text download' in Account Settings
Fix
The download dialog in Studio shows 'Include caption files' as an expandable section. The Account Settings > Settings page shows 'Global download' toggle for setting default file format, but no separate '.txt file' toggle was visible. The download modal offers caption files (SRT/VTT) rather than a standalone .txt option.
What changed

Opened the Download dialog by selecting all 7 sections and clicking Download. Dialog shows: Audio file (.mp3/.wav/.ogg), Download audio as (Individual files / Combined file), File naming options, and 'Include caption files' expandable section.

Incomplete language support list for script import

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Current
Languages: English, French, German, Italian, Portuguese, Spanish
Fix
WellSaid Studio supports multiple additional languages beyond those listed: Arabic, Chinese (Cantonese and Mandarin), Danish, Dutch, French, German, Italian, Japanese, Korean, Persian, Polish, Portuguese, Spanish, Swedish, and Turkish
What changed

The article lists 6 supported import languages (English, French, German, Italian, Portuguese, Spanish). WellSaid supports 15+ languages for TTS synthesis including Arabic, Japanese, Korean, etc. However, script import may intentionally be limited to Latin-script languages due to text processing constraints. Cannot verify without testing the import feature directly.